Frequently Asked Questions

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This area is divided into questions asked by the general public and specific questions asked by members of MyDrawingBoard.

GENERAL FAQ's

 
Who or What is My Drawing Board?

         The MyDrawingBoard of today is a massive archive and collection of data bases. Originally these archives were those of ADSTONE DESIGNS, a large memorial design studio created in 1972, which closed its doors in 1995. ADSTONE DESIGNS' owner and head designer, Joe Auricchio, changed his career to a florist - Ye Olde Friendly Flower Shoppe - and controlled a portion of his family's Internet networks he called ADSTONE.net. It was across these networks:  Data Exchange and PSInet -  that ADSTONE DESIGNS transferred all their work and archived it as well.  Although retired from memorials,  Joe and a small group of designers wanted to share and sell their work.  Thus GemRock.com was born in 1995.  GemRock had been many things to many people, but has since found its niche.  During 2001, Gemrock changed its name to MyDrawingBoard.com when prompted to do so by another archive which decided to turn its designs over to MyDrawingBoard.com and close their doors. This opened the gates for designers from many different industries to discover and employ our new, more universal site.  GemRock/MyDrawingBoard.com is presently ran solely by Joe and active members.   But don't let us give you the impression that Joe is some kind of prolific artist and MyDrawingBoard is his personal showcase.  It is not by any means.  GemRock has been from the start a BBS  (Bulletin Board Service.)  Artists contributed freely and some with great passion.  Contributing artists receive free access.   Since all contributors send a single file in .DXF format (most often DXF) Joe also has the chore of converting the DXF's into the several other formats we offer.  Over the years we have had some of the best artists from across several trades contribute.   We pride ourselves in that.  Names like Joe Auricchio, Ken Dyal,  Bill Piesher, Ken Dyal, Moses Lietz, Hugo Calderara, Mark Turco, Peter Maramorato, Ed Zawalsky, Derick Earp and several others are represented at the Drawing Board.
           Bottom  line is that  MyDrawingBoard is a huge library where you and so many others take what you require and contribute what you can.  (Contribution of drawings nor of fees are not a requirement for membership, most members are strictly downloaders.  This is an archive. By definition it is a online resource for education, historical and commercial vector art.) The network itself is supported by hosted websites, e-commerce, and HTML design. The bandwidth required to "host" MyDrawingBoard.com is increased, decreased and calculated by the fees paid monthly per member.  Fees are calculated as explained below.  As long as there are members paying the bandwidth fees, MyDrawingBoard.com will be here for you.


Which services are free at MyDrawingBoard?

Actually, all of them. We only deny general access to downloading designs for the clear and simple reason that not to do so will tie up packet flow on our T1. This is a common practice on the Net. We charge a monthly fee to gain such access which is, as anyone can tell you, less than the cost of any one design if purchased in the real world.

BUT BE FOREWARNED!  The majority of art found at MyDrawingBoard belongs to the artists themselves and to private (and public companies).  Such artists gladly share the art with you for purposes of memorializing, sign making, etc. and for purposes they may harbor. You are not permitted to sell, share or otherwise keep our files if you are not a paying member.  We guard this right strictly and strongly. And we have a bunch of lawyers all too happy to have local authorities confiscate your computers if you disregard this warning.  Take this warning very seriously.  Here is the original warning as posted on our todesigns page:  You may employ it in sales and cut the design into a memorial for display or for a grave site while you are an active member at MyDrawingBoard. You may employ any design for advertising purposes so long as we are recognized as the source of the design. You are permitted to alter any design in any fashion and then employ it as your own creation, as long as said alteration is 40% or more of the design. You may also sell designs outright as long as we are compensated and you obtain written permission to do so. We suggest you tell whomever it is that wants to buy the design to get a computer and join Gem Rock! Posted designs are copyrighted property. As such you may employ them only while you are an active member at MyDrawingBoard. Misuse, illegal presentation or resale is punishable by law and we protect the rights of the artists and our members to the fullest extent of the law. Take this very seriously, please.


 


Joe,
Hello I run a small monument co. in Meriden ct. i have been looking for a good Harlry Davidson emblem,, do you have any examples?? I am very interested in joining your site.I would however like to learn more about it,, is there any one local that i can talk to to get an opinion and some helpfull info??
                                Thank you for your time,
                                sincerely Robert 

 

Robert,
   I've attached 2 emblems for you. Harley.dxf is the Harley Davidson orginal logo, Harley1. dxf
is the broken wing logo.  You will need to acquirer permission from Harley Davidson
to use either logo. Simply import them into your CADD system and make sure you delete 
them after using them.   
   Best method to learn about us? Is to spend time reviewing it.  Visit the What's New page first:
http://mydrawingboard.com/new.htm
then explore from there. All points of interest are found on our main menu at:
http://mydrawingboard.com/gemhome.htm
   Once you think you got the idea, then join for a month.  After that you can join back up for a month again, or from time to time or at different levels of access.
See: http://mydrawingboard.com/gemcount.htm
   We don't number too many here.  Roughly 40 members world-wide.  Pretty exclusive club.
And I am not familiar with your area.  I do have a member in Quebec xxx-xxx-xxxx - William
A member in Geneva, NY xxx-xxx-xxxx - Kelly.  Linda is over in Maine - xxx-xxx-xxxx
I do know that Bill  is near you over the border in NY. xxx-xxx-xxxx
He's a bit more adept at what we do here so I'll copy this email to him so he knows what
the scoop is if you contact him.
   We're a not-for-profit group.  Not a biz at all but a bunch of CADD artists - 28 of us from 
the monument trade - who swap files, draw for each other and help each other out.
I'm a florist myself, left the stone trade in 1988, and am webmaster for many big name 
websites so keeping my old friends alive on the Net is no biggie for me. Not to mention 
that I still love to dabble in the drawings!  
   Nothing is for sale and the (mostly imaginary BOOKS) zero out at years end. Either in 
reduced fees or additional fees. The spread sheets are available in hard copy. Just join the 
mailing list - once a member.
   So, thanks, Robert for the visit and return often if
just to say HI!
Joe 


Dear MyDrawingBoard, I found your web-site through an Alta Vista search and I am intrigued
with the array of art work you have available. However, I do not cut
monuments... I have a cnc router and a small business to accompany it--I
make jewelry boxes, computer graphic art cut in wood and a little bit of
sign making. I looked at your membership agreement and there do not seem
to be any provisions for what I want to do. Do you have any provisions
set up for this? I am very interested, but I also don't want to infringe
upon any copyright agreements that you have.
I would very much like to be able to use some of your graphics for my
business but I want to be clear about exactly what I could do with it.
Let me know as soon as possible, and thanks.
David Peasley
dsp@peasley.com

David,
Surprise!  Over 35% our of membership are graphic, sign and NON-stone designers.   We have cabinet makers, fine artists, engravers and gemstone designers as well as architects and engineers within our membership. Don't go by what you see on our membership pages - many people opt not to be listed because we are known as the Monument Gateway to the Net.  That might not look right on the heading of a cartoonist's letterhead!   We welcome artists as yourself because it broadens all our horizons and scope.   MyDrawingBoard is for anyone who works with CADD and vector designs.

            See You Online,

Joe


Specific FAQ's

A QUICK COURSE ON FINDING A DESIGN WITH THE SEARCH ENGINE


  When seeking a deisgn Always start at: http://www.mydrawingboard.com/search.htm  This is what you'll find there:

Generic Designs

CROSSES

Angels

Full Designs

Just Flowers

Logos

Saints

Christian Symbols

State Seals

State Flowers and Trees and Birds

  Choose the type you want  such as Generic Designs (Common stuf like cats, trucks, houses, cars, police, badge)

   Click on your choice.  You will be transported to the Generic Designs page.   On that page will be a field where you can
input a keyword and a list of menu choices. We offer you two kinds of searches - AUTO and Manual Searches.
The page you are on is for an Auto Search for Generic Designs.    In the SEARCH FIELD type in a single word (multi words are OK
but I notice a single word works best.)  Let's ues the word badge  (Remember to always use lower case.  badge not BADGE.)

    Click on the Search button.

    It will bring up a page of page listings where your keyword was found. Here are some that come up:

1. /html/free13.htm
".. department, hero fd, Fire Department, badge, shield, fire hydrant, ladder .."

2. /html/ht2/free21.htm
".. one male, one feamle) 4badge, 4 inch badge for brooklyn diosease, nassau .."

3. /html/free2.htm
".. 4 inch for brooklyn diocese, nypd, badge pondfish, fish, bass, .."

4. /html/free20.htm

  I show here 4 but there are 8 altogether. You now need to click on the link such as /html/free13.htm

      When you visit the page, you will find SOMEWHERE on that page where the word badge refers to a design.
If it is the design you like, then RIGHT CLICK on the file format you want to take ...dxf, gcd, esp, etc.
You will then be given a choice as to where on your computer to save the file. Save it. Once saved
you will need to change the file's name because we turnicate file names.  So a file.dx_ must be
changed to DXF,  ep_  to EPS, etc and so forth. Then your CAD system will be able to open the file.


Dear MyDrawBoard,

      Why are you taking the dogs off?  Also, how do you get to the skip around area?  I am still lost when it comes to getting around this giant site.  But, I've learned to check What's New.  Also, learned you sure better check a design before you put it on rubber.  Some of the artists don't have a clue what size the lines need to be to sandblast.  But, bet you already knew that one....Linda

Linda,
The dogs that you mentioned are copyrighted by someone who 
has not given us permission to share their work.  From time to time
artists will contribute work that is not their own and is owned
by others.  That's a big no-no but sometimes artists swap
images in mass and don't know what they are getting or giving.
Unfortunately, if the work is challenged by the original artist(s)
the work is removed in a hurry.  Don't fret though, Linda, we have
more dogs than you can throw a stick at.  And very often I or other
contributors will re-draw the material so it is again posted for us to use.
All those dogs have been or soon will be reposted as new designs.
    I see you are 'feeling' your way through the Drawing Board.  Although
you are wise to check the What's New often, you have to forget the SKIP
pages as they are of no value since we introduced the Search Engine in
1997.  Click on Find Designs from our Main Menu to go to
http://www.mydrawingboard.com/search.htm
and try using that to search designs instead of the SKIP pages.
The SHOW ME MORE DESIGNS found at the bottom of  each
download page does not mean to say that it will show you more
of what you searched for.  It is a desired left-over from the old SKIP
method which just allows you to browse all the Download pages in
the particular download area you are in.  For example to browse
all the pages in html/HT2/    or in html/HT6  etc and etc.  
There are 33 download areas in all.  Each contain from 
16 to 89 full pages of posted designs. Pages are added as 
new designs fill up the existing pages.
    Many monument people have complained about the V-lines and the
non-memorial designs at the Board.  It's a fair argument.  However,
several contributors - like Moses - are not memorialists.  We have
many fabricators, sign makers, glass etchers and cabinet designers
as supporters and contributors.  I suggest you seek the work
geared to your needs but also realize that half a drawing in a pinch
is as good as a whole one.  Sometimes an unusual scene or design
is called for by your customer, but there's just nothing like it in
the stone trade.  That's when these mis-matched designs can give you
the shape, outline, image you need. All you need to do is V-line it.
I do it several times each day, I know your dilemma.

Joe

I scanned that image in and drew it out of a book that specifically says on the front non copyrighted images.  It's a book that I bought at Barnes and Noble and is specifically to copy images out of.  Will the board be sued if I send the image(s) to you to post?    Thanks, Sherri

That does make it perfectly legal.  Please send me the copy of the noticed from that book so I can keep it on file.

------------------------------------------------------------------------

I downloaded a bunch of your fonts for my Gerber System.  Thanks, but how do I make them work?

Save the gsf file to this path:
C:\GSP\GSPFonts
.. and it  in most cases the list will be in your Gerber Fonts menu  the next time the program is
booted.


 Joe,

 I have been paying $25 for your service since I joined way back in 1996.  Suddenly I see you have begun charging me $47??  What's this all about???

Angry Bob

Bob,

   Sometime around 1999, we stopped the multi-level pricing.

We had the original members paying nothing since 1988.

Members who joined from '88 to 1993 or 4 were paying $5.

And so on until we had to bring new members to a price of over

$100 to pay the bills over here.  Was then we decided (with

consent from those who replied to our request for the change)

to bring all members to $47.  That's what happened, but you

weren't paying attention when the switch took place.

     Since we are a non-profit service, changes like this 

take place depending on the Internet duty fees we are

hit with.  Sometimes, we also drop as we did in March of

this year when our fees dropped by $215.  (@15 divided by

43 members - at that time - equals $5 off per member.)

      Joe


Here is some news from our What's New area concerning those open lines Gerber (and other) members come across in many of our older drawings.   This news was from September 25, 1999:
    It's always a pleasure to get email in response to postings in this, the WHAT'S NEW area. (especially since the forums have just died, huh?) And it is double a pleasure when I get email that is helpful to everyone, so you Gerber users pay attention to this one from Josh Holmes, Gerber salesman, click here to visit his site at MyDrawingBoard.
"There is a feature in Gerber for quickly closing 96 to 100% of all open points that are there after a conversion from DXF.  Select the entire design - grab the segment selection tool (the finger pointing to the red line at the top right) and then drag a box around the entire working area... selecting all the segments.   Next, hit the "j" key (for JOIN)...you may still have to close a few, but this will greatly reduce the work you have been doing."
   Thank you, Josh! That advice will help me a lot, but I'll bet it will also help those of you who have been complaining about open points in our OLD drawings (Yes, the new drawings are all closed.)

 


 

My name's Sylvain..
I just fell upon your site..looks very interesting.
I was looking for a chameleon  dxf    file..
Was wondering how one becomes a member on your site...if it cost
something..or
are all these files actually for sale.....
Thanx for your prompt reply...
Also i work in 3d..so if ever you need help...looking for work...
Sylvain Bissonnette sbissonnette@sprint.ca
 
Sylvain,
     Membership is $47 per month.  If you upload 45 DXF's
per  month, fee is wavered.
     MyDrawingBoard has been a leader in the online design
trades since 1972..on the  DARPNET, GTEnet..
before Internet... we have been the hub and forum for the
memorial stone trades.  Recently, we expanded our horizons
because the rest of the world has discovered VECTOR imaging
and we have lots to offer.  Since we "opened" house
to illustrators, artists, architects, etc, we have been getting
many new members from outside our traditional trades.
It's fun and enjoyable for everyone because I doubt if
either side of the world ever thought they're meet and
join forces!  But here we are.
      Visit us often and watch us grow, or come aboard
and help us.  All of our membership will benefit for it!  
Joe

MyDrawingBoard,
Please send me information on becoming a monument dealer and a catalog or brochure of your products. Pricing would be helpful.
Thank you,
Elise B. Cain
Signage hand crafted signs signage@gorge.net
Elise,
     All we sell is  use of our online resources, and designs.  The Catalog, as you call it, is fully online.  What you see is what you get. We have nothing, and "do" nothing in the (so called) real world.  Concerning your thought of becoming a monument dealer, I will suppose you mean that you want to join us to aid your sign business - as many sign professionals do.  However, no one "becomes" a monument dealer.  The monument trade is usually handed down father-to-son.  Often a career stone cutter or designer will make the parallel move into retail sector.  But since memorialization is a tough and sometimes pariah industry, I'd pass on jumping into the trade, if I were you.
     Joe

 

Here is some interesting back and forth concerning CADD programs:

Joe
 
 Could you please have a sales rep give me a call regarding some of the
 different programs available. My name is Matt and can be reached at (XXX) XXX-XXXX
Matt

 Matt,
    Oh, what a luxury a sales rep would be!
 Alas, it's only me and I have over 2 million designs to convert
 over into formats which will work for my members.
    All the same, I house all "programs" in the
 Libraries over at:
 http://www.MyDrawingBoard.com/library/index.htm
 Most areas of the Library you are permitted
 to peek around freely.  Where you can not,
 trust me, there's so much there you might get
 frustrated awaiting the lists to come to screen.
    If you are seeking CADD programs, I
 try not to recommend anyone specific but
 as a heads-up, I own every CADD ever developed
 and use AnaGraph and Generic CADD and Gerber
 the most.  The CADD selection at the Library
 will lead you deeper into the world of CADD.
   Luck to you.
Joe

 Hi Joe
 I was looking for software that can design and create a monument. I want to
 know if you have any such program. I want to be able  to sit with a customer
 and show them a stone in different shapes and sixes. I also would like to be
 able to put there name and choice of design.  The web site did not help me
 at all, I could not get into any of the programs I was interested in. Please
 let me know if you can help me.   If you have any of this software please
 send me a sample and information on it , along with some prices or even some
 email addresses that I can get into in order to see them and test them out.
 Matt

Matt,
I understand.  MyDrawingBoard (aka: MyDrawingBoard) will be a valuable tool for you AFTER you employ a CADD system.  When you need all those elusive designs.
What I am about to say is strictly my opinion and nothing more. Just like some people like Apple computers over PC's, personal taste wins out every time.
   Meanwhile, if you seek a program which will do all you ask in your reply to me, and will create stencil cuts and/or plot detailed shop drawings then I recommend you look to Monu-Cad, Cochrane, and Gerber.  Lean more toward Monu-Cad and the Cochrane system.  Gerber has TERRIBLE after market support... and Cochrane ain't too much better.
If you do not need the stencil cuts, but still would like the feature if need be or "one day you'll have the bucks for it" then look at Anagraph.  It is a low end tool that does circles around the others but needs a steep learning curve (due to bad tutorials) and is a system which requires you-build-as-you-go.
One step above Anagraph are Casmate and Flexxi-sign. They are "sign" programs but both are very popular in the stone trades.
Lastly, if you never plan on stencil or plotting (although both can be achieved in the following) I really suggest Visual CADD, CorelDraw!, Steckman, and Design Station.  Lean toward Visual CADD because the folks at Monu-cad aid in the design of Visual CADD.   I wish you luck, Matt.  Below are some links you'll find handy.
Joe
http://www.monu-cad.com
http://www.plmgraphics.com
http://www.gspinc.com/
http://www.visualcadd.com/
http://www.signmaking.com/fs-pro.html

         Joe,
For my information, how is it determined what design work can be done or not
done at no extra fee as part of membership? Also waiting time for designs to
be done, Joe states is 8 weeks. How many of your customers will wait this
long for a layout. I realize MyDrawingBoard is not a "design studio" but part of
the advertisement is you will make up designs to specs for members. Since
the company is fairly new, do you feel this time frame will improve with
development of MyDrawingBoard?
I am not trying to make anybody mad just want to understand services of
company better.
Thanks,
Jim

 
Jim,
    I can understand your confusion since traditionally all of us regard
anyone in the trade who handles drawings as a design studio.
Those days are over.
    Gem Rock has been around since 1962.
We were never a design studio, ever. Even when we offer
to get a design drawn up we do not assure anyone in anyway that the
design will be what you visualize. It will be cutter and plotter ready, but that
is all we can be sure of.  We are not practicing memorialists either.
We are all graphic designers, architects, illustrators, and networkers.
All the same, your fellow members, like Shelbym are practicing members
of the memorial stone trade. He like others are willing to draw up your
designs for you but not as a function of MyDrawingBoard. Therefore a fee
might be charged by these individuals and such fees and negotiations
have nothing to do with MyDrawingBoard; we only "network" the two of you
together.
    Your membership fee helps maintain  over 100,000 designs and as
many programs posted and hosted on the WWW at MyDrawingBoard.
It also contributes to the open forums, chats,
featured resources and public data bases here at MyDrawingBoard. And, yes, it
also contributes toward the hiring of artists to design custom work for you
at your request. However, since said artists are not in any hurry, are paid
and refuse to draw "a monument" per se, (and often do not have access
to a CADD system which can letter and re-size) we can not assure you that
the requested work will be in actuality what you originally visualized... and
no time frame can ever be 'cut in stone.' Not now, not in 1982 - when we
first offered the service - and not ever.

Joe


 
Why does it take you people so long to post designs?
Not for nothing but I sent you 5 designs over 10 months ago and I just noticed them posted today!
Rich

Richard,
At the last count I had close to 2 million drawings to post.
Which means - follow this closely cause I am a fast guy - I have to put time aside from my real occupation of florist which pays my bills (remember MyDrawingBoard is non-profit) to maintain, design and "run" the network (not just MyDraw, the web site) and then to take every single design sent to me and make sure it is at least drawn so that it can be cut into stencil and further into metal, wood, glass and stone. Then I have to convert every design into a usable format; which means taking every design, one at a time, and opening it into several CADD programs - one at a time - then converting it into the native format for that program. Then I have to create a GIF image from the original so I can "show" you what you are getting. Once that's all done I have to rename all the files, save them into directories all over the network (for security and back-up reasons) then I add the HTML to a webpage and, Wha-la! I return to the florist.  Not an easy task. And very time consuming.
Joe


Hi Joe & Kathy,
Tony from Walla Walla Wa.
I'm having a couple of problems downloading files.

Dear MyDrawingBoard,
If you happen to have a large heart with small roses clustered around the base which will fit on a slant marker 2-0x1-4 I could use it. Believe it or not- the heart has to be large enough for 5 lines of type.
Thanks,
Linda

Linda,
No problem with the large heart. First do a search for a HEART
in our search engine. If you don't find what you're looking for, simply
write back and give me a rough idea of what you're looking for
in the way of type of rose, and amount of space needed in the heart.
I will put one of our artists on it and you should have it by the next Re-Bang.
Joe
Joe@gemrock.com


Some times even mild mannered Joe can lose his temper...............

Dear Joe,

We have had an account with your service for more than three years now - lately, we have been experiencing more and more difficulty in trying to download designs from your webpage. When selecting a desired design, we are prompted to imput not only our password (which has been occuring for some time now), but as of today, we are now being asked for a domain name as well. In our experience, this has never occured and we have no idea what to input in this area. As a result, we are currently unable to download any design. Also, despite clicking the box "save this user name and password" we are repeatedly prompted to re-enter the password (sometimes twice!) for each download.

Why has it become more difficult to perform simple function on your site?

 We frequently utilize this service as we find it most helpful, but needless to say, if the current situtations are not resolved we will be forced to consider alternative design-acquiring methods. We are currently paying for . . . nothing.

Please help!

Tom

 ************ Enter only your user-id and password in the new authorization box, ignore the domain.**********

Tom,

  You really ought to visit the What's New page at least once a week over at http://www.mydrawingboard.com/ new.htm The answer to your problem(s) are posted there. And, Tom, you are paying your share of the hosting fees to place close to 2 million designs online for the taking at no cost to you at all. Any one of those designs is worth $47, but you don't pay for designs here, you pay your fair and non-profitable share to put the data online.  You do not pay me a salary.  You do not pay to have $200 per hour techs to look at you like you're a stupid moron cause some archane program is screwing up your server or get hit with a $7,000 charge all at once for a new server cause some demented kid decides to destroy 20 years of hard work with a virus his teacher taught him about in school.  Or have to fly back and forth to Chicago to defend myself against a $35 million dollar copyright  infringment because some jerk uploads  copyrighted fonts to the board.  Then lose the case and have to pan out $1,000 per month out of my pocket cause you need designs. Sorry to be so huffy, Tom.  And perhaps a little too calous about your particular situation. I'm a florist and sometimes forget the urgency for the memorial sales trades. It's been a really tough week as those who read the What's New know all too well.  And, yes, maybe it is time for those members who don't help out or contribute to start looking elsewhere for their designs.

Joe


My Drawing Board,

Does anyone ever do stones for black people. I have a lot of black customers and can not find anything with black babies, children, jesus, etc. am I the only one. It seems that our industry is in the dark ages ethnically.

Linda

Linda,

   I understand from where you are coming with the comments you sent.  But, as I was scolded myself about way back when, the art of memorial design is victim to the culture of the locality.  Just as a memorial designer is tied to drawing only florals in Catholic cemeteries, menorahs and stars for our Jewish brothers and sisters, so are we bound to communicate  only the memories of the present and living. If they ask for a black Jesus, that's what they get. I've been doing this now for over 40 years. The cemetery just down the block from where I designed from 1962 until 1992, was Amityville Cemetery in NY. All black. In fact I personally renovated an Indian and slave cemetery in the same Township - Babylon.  Never once did I even get a request for St. Martin, no less an ethic Jesus.

   Not that I didn't suggest it, trust me, I did.

joe


My Drawing Board,
I noticed that most of the listing on your website from Oklahoma City are actually area code 405 instead of 580.   Just thought I would let you know.

Aaron

Aaron,
     The errors in area codes in our Data Base of memorialists,
that's something that happens every time the phone company
changes the codes.  Since our research and development
department never got researched or developed I rely on
folks like you to point out the errors.  Than they are
corrected.  And only then.
  Thanks for the heads-up.

 Joe


Why is it better to click on the REFRESH image instead of using my browser's button?


It is better to click on the above image than using your brower's REFRESH button. 

Refreshing pages here at the DrawingBoard is a wise thing to do. Because Joe is posting new designs and data almost daily.
Even if he reports a few things he does in the WHAT'S NEW and reports monthly doesn't mean he isn't tweaking things
behind your back - trust me, he is and doing so almost every day. Refresh, especially if you see the REFRESH image or button on a page.
When you employ your browser's refresh button it will resolve the page you just loaded.  That page may have been sitting in your browser's
cache files and thus it is not updated if there is an updated page to be had. 
When Joe posts a button or an image such as the one you see above this paragraph, he forces the refresh directly from the server.
Therefore the page reloads from updated contents; not just what your browser holds in cache.

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